Privacy Policy

Information Collection and Use

Progress Delivery Inc is the sole owner of the information collected on this site. We know that your privacy is very important to you, and protecting any personal information you provide to us is of the utmost importance to Progress Delivery Inc. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to prepare quotes, arrange transportation, process and track shipments, and serve you with pertinent information such as booking confirmations and shipment status updates. This Privacy Policy applies to information collected through our website and in the course of providing our logistics Services.

Information We Collect

• Information you provide: name, company, billing and shipping addresses, telephone numbers, e-mail address, account password, and payment information. Although we collect payment information to process charges, we do not store full payment card details on our servers.
• Shipment data: origin and destination addresses, descriptions and declared value of Goods, customs and commercial documentation, tracking numbers and delivery records needed to perform the Services.
• Information collected automatically: our server logs collect data such as your IP address, browser type and language, and the date and time of your visit, which helps us understand trends and administer the site. We may assign your device one or more cookies to facilitate access and personalize your experience.
• Children: we do not knowingly collect personal information from children under the age of 13. If we were to do so, we would comply with the Children’s Online Privacy Protection Act (COPPA).

How We Use Your Information

• To provide quotes, arrange carriers, clear customs and deliver our Services.
• To communicate with you about shipments, support and service updates.
• To process payments and maintain accurate business and accounting records.
• To comply with customs, tax, export-control and other legal obligations.
• To improve our website, security and customer experience.

Cookies & Tracking

We customize certain web page content based upon your browser type and information provided by our cookies. If you choose to reject cookies, you can still browse our site, but some features may not function. We will link data stored in cookies to the information you submit on our site in order to personalize your experience and understand user preferences.

• Some of our business partners (e.g., advertisers and analytics providers) may use cookies on our site. We have no access to or control over these cookies.
• This statement covers the use of cookies by Progress Delivery Inc only and does not cover the use of cookies by any third party.

Log Files

We use IP addresses to analyze trends, administer the site, track user movement, secure our systems, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information for these purposes, and we do not distribute or share IP information with unrelated third parties.

How We Share Information

We share personal information only as necessary to deliver the Services or comply with law, including with: carriers, agents, warehouses and customs authorities involved in your shipment; payment processors; IT and service providers acting on our behalf; and government or regulatory bodies where legally required. Customer information may also be transferred as a business asset in connection with a merger, acquisition or sale of business units, in which case it will continue to be handled consistently with this policy. We reserve the right to disclose information as required by law or to protect our rights. We do not sell your personal information.

Mobile & SMS Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Data Security

Progress Delivery Inc takes precautions to protect its customers’ information both online and offline. When you submit sensitive information via the website, it is encrypted using SSL technology. Our web and database servers are housed and maintained in secure locations, and access to the database is strictly monitored and protected from outside access. We will never ask you for your password in an unsolicited phone call or e-mail. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed to provide the Services and to meet our legal, accounting, customs and tax obligations, resolve disputes and enforce our agreements.

Your Rights

Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal information, and to object to certain uses. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

International Data Transfers

As a global logistics provider, your information may be transferred to and processed in countries other than your own, including where our carriers, agents and customs partners operate. Where required, we take steps to ensure appropriate safeguards are in place.

Testimonials

The testimonials section of the Progress Delivery Inc website is for sharing positive experiences. Published testimonials are genuine and are not altered by Progress Delivery Inc, which reserves the right to post or remove any testimonial at its discretion. By posting a testimonial, you give us permission to reprint or use it in connection with our business. Other than a pen name, which we may or may not use, your personal contact information will not be disclosed in connection with our use of your testimonial.

Links to Other Sites

This website may contain links to other sites. Please be aware that Progress Delivery Inc is not responsible for the privacy practices of such other sites. We encourage you to read the privacy statement of each website that collects personally identifiable information. This statement applies only to information collected by this website.

Children’s Privacy

Our Services are intended for businesses and individuals aged 18 and over. If you are under 18, you may use the Service only with the involvement of a consenting parent or guardian. We will not knowingly collect personal information from children under the age of 13.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our information practices, please contact us:

Progress Delivery Inc
7175 W Jefferson Ave Unit 417, Lakewood, CO, 80235 United States
Email: info@velomatrixgroup.com
Phone: +1 (614) 835-6965